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Privacy Policy
Last updated: July 2026
At Swish Socials, we take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have over your information.
1. Who We Are
Swish Socials provides social media management, content creation, strategy and digital marketing services.
Business name: Swish Socials
Email: [INSERT EMAIL]
Business address: [INSERT BUSINESS ADDRESS]
Company number (if applicable): [INSERT]
For the purposes of UK data protection law, Swish Socials is responsible for the personal information described in this policy where we act as the data controller.
2. Information We Collect
Depending on how you interact with us, we may collect information including:
Your name
Email address
Telephone number
Business or company name
Social media account details you provide to us
Information submitted through our contact or enquiry forms
Newsletter preferences
Information you provide when booking a call or service
Communications between you and Swish Socials
Technical information about how you use our website, such as device, browser and website usage data where applicable
If you become a client, we may collect additional information necessary to provide our services and manage our business relationship.
3. How We Collect Your Information
We may collect information when you:
Contact us through the website
Send us an email
Subscribe to our newsletter
Book a discovery call
Enquire about or purchase a service
Become a client
Communicate with us through social media
Interact with our website
Some technical information may also be collected automatically through cookies and similar technologies, subject to applicable requirements.
4. How We Use Your Information
We may use your personal information to:
Respond to enquiries
Provide our services
Prepare proposals and quotations
Manage our relationship with clients
Arrange meetings and content sessions
Process and maintain business records
Communicate with you about your project
Send marketing emails where permitted
Improve our website and services
Understand how visitors use our website
Protect our website and business
Meet our legal and regulatory obligations
We will only use personal information where we have a lawful basis for doing so.
5. Our Lawful Bases
Depending on the circumstances, we may process your information because:
Contract — processing is necessary to provide a service you've requested or to take steps before entering into a contract.
Legitimate interests — processing is necessary for our legitimate business interests, provided those interests do not override your rights.
Consent — you've given us permission to use your information for a particular purpose, where consent is required.
Legal obligation — we're required to process or retain certain information to comply with the law.
The appropriate lawful basis depends on why and how we are using your information.
6. Marketing & Newsletters
If you subscribe to the Swish Socials mailing list, we may use your contact details to send you social media tips, business updates, news and information about our services.
Where we rely on your consent, you can withdraw it at any time.
Every marketing email we send will provide a way for you to unsubscribe.
You can also contact us directly at [INSERT EMAIL] if you'd like us to stop sending marketing communications.
7. Who We Share Information With
We don't sell your personal information.
We may share information with trusted service providers where necessary to operate our business and provide our services.
These may include:
Website hosting and management providers
Email and newsletter platforms
Analytics providers
Scheduling and booking platforms
Cloud storage and business software
Payment or accounting providers
Professional advisers
Social media platforms where necessary to provide our services
Our website is built using Wix, which may process certain information when visitors interact with the website.
We only share personal information where necessary and expect service providers handling personal information on our behalf to protect it appropriately.
8. International Data Transfers
Some of the technology and service providers we use may process or store information outside the UK.
Where personal information is transferred internationally, we will take appropriate steps where required to ensure it receives an appropriate level of protection in accordance with applicable data protection law.
9. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting or reporting requirements.
How long we retain information will depend on the type of information, why we hold it and whether we are legally required to retain it.
When personal information is no longer required, we will securely delete or anonymise it where appropriate.
10. Keeping Your Information Safe
We take reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no website, email service or online storage system can guarantee absolute security.
11. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights relating to your personal information.
These can include the right to:
Ask for access to your personal information
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how your information is used
Object to certain uses of your information
Request the transfer of certain information
Withdraw consent where we rely on consent
Not every right applies in every circumstance.
To exercise your rights, contact us at [INSERT EMAIL].
12. Cookies
Our website may use cookies and similar technologies to make the website function, understand how visitors use it and, where applicable, support analytics or marketing.
Some cookies are necessary for the website to operate. Other cookies may require your permission before they are used.
For more information about the cookies used on this website and your choices, please see our Cookie Policy.
13. Third-Party Websites & Social Media
Our website may contain links to Instagram, Facebook, LinkedIn, TikTok or other third-party websites and services.
Those organisations have their own privacy practices and policies. Swish Socials is not responsible for how third-party websites process your personal information.
We recommend reviewing their privacy information when using those services.
14. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our business, website, services or legal requirements.
The latest version will be available on this page and the date at the top will show when it was last updated.
15. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve them.
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
16. Contact Us
If you have questions about this Privacy Policy or how we use your personal information, please contact:
Swish Socials
Email: [INSERT EMAIL]
Address: [INSERT BUSINESS ADDRESS]